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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kitty Turner

May 20, 2026

5  out of  5
rating by Kitty Turner
"Lisa McCoy is a great insurance agent! Any time i call she takes the time to answer ALL my questions and sometimes its alot. When adding new vehicles or young drivers she always takes the time to run all scenarios. If you are in Lawrence county and need car insurance Lisa is the one to call!"
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Alyssa Devers

May 7, 2026

5  out of  5
rating by Alyssa Devers
"Lisa is always there when I need her and makes the insurance process so easy. She is professional, kind, knowledgeable, and quick to respond. I truly appreciate her help and highly recommend her for any insurance needs!"
We responded:
"Alyssa, Thank you for the wonderful feedback! We are so glad to hear that your experience has been smooth and positive. It means a lot to know that you feel supported and well taken care of. We truly appreciate your recommendation and look forward to continuing to be here for you! - Lisa"
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Krystyn Kokan

May 7, 2026

5  out of  5
rating by Krystyn Kokan
"Lisa made switching my insurance to State Farm such an easy process! She was incredibly kind, responsive, and always available whenever I had questions or needed help. She explained everything clearly and made the whole experience stress-free. I truly appreciate her professionalism and excellent customer service. Highly recommend working with Lisa!"
We responded:
"Krystyn, Thank you so much for sharing your experience! We are thrilled to hear that switching to State Farm was a smooth process. Providing clear, attentive service is something we truly care about and it is wonderful to know that came through. We appreciate your recommendation and look forward to being here for you whenever you need us! - Lisa"
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Kevin Swogger

April 29, 2026

5  out of  5
rating by Kevin Swogger
"Always a pleasure to deal with everyone from there office."
We responded:
"Kevin, Thank you for your feedback. We’re glad to hear you’ve had positive experiences with our team. We appreciate you taking the time to share this and are here if you need anything. - Lisa"
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beverly hostetler

April 24, 2026

5  out of  5
rating by beverly hostetler
"Lisa and her staff have always been helpful and informative. It is a pleasure doing business with them."
We responded:
"Beverly, Thank you for your kind words! We’re glad to hear you’ve had a positive experience and appreciate you taking the time to share your feedback. - Lisa"
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Tameka Newton

April 10, 2026

5  out of  5
rating by Tameka Newton
"Lisa always helps me whenever I have any questions. She’s quick with response time and leaves me with no additional questions to be asked."
We responded:
"Tameka, Thank you for sharing your experience! We’re glad the team has been responsive and thorough in answering your questions. We appreciate you taking the time to leave a review! - Lisa"
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Alice Byler

April 10, 2026

5  out of  5
rating by Alice Byler
"Lisa has been very helpful in anything I requested and I would highly recommend her as an agent!"
We responded:
"Alice, Thank you for sharing your experience! We’re glad you’ve had helpful support and a positive experience. We appreciate your kind words and your recommendation! - Lisa"
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Joy Hill

April 2, 2026

5  out of  5
rating by Joy Hill
"Sherry was wonderful. She helped me with what I needed. I appreciated her help."
We responded:
"Joy, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Lisa"
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Mackayla Blessing

March 31, 2026

5  out of  5
rating by Mackayla Blessing
"Lisa was so kind and helpful with helping me switch providers. Amazing customer service!"
We responded:
"Mackayla, Thank you for sharing your experience.The team appreciates the kind words, and we’re glad we were able to assist and make the process feel smooth and manageable. We appreciate you taking the time to leave a review. - Lisa"
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Jack William Wetzel

March 16, 2026

5  out of  5
rating by Jack William Wetzel
"Couldn’t ask for a more patient, professional, and understanding agent! I wouldn’t work with State farm if it wasn’t for her"
We responded:
"Jack, Thank you for your feedback. Our team appreciates you taking the time to share your experience and is glad the support and communication were helpful. We appreciate you leaving a review. - Lisa"
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Jennifer Bradshaw

March 16, 2026

5  out of  5
rating by Jennifer Bradshaw
"I cannot say enough great things about Lisa and her team, especially Sherri. After a horrendous accident I was involved in late last year, they went above and beyond to help me through an incredibly difficult time. Their care, concern, and diligence in assisting with getting my car back home brought a tremendous amount of relief when I needed it most. If you are looking for a knowledgeable and responsive insurance agent for auto insurance or home insurance, Lisa and her staff truly set the standard for customer service. They always answer my questions quickly and take the time to make sure I fully understand my coverage. What I appreciate most is that they regularly review my policies to ensure I have the right protection in place while also helping me find better savings. It’s clear they genuinely care about their clients and want to make sure you have the best coverage for your needs. Lisa and Sherri are professional, compassionate, and incredibly dedicated. If you need an insurance agent who will truly advocate for you and provide outstanding service, I highly recommend them. 10/10!"
We responded:
"Jennifer, Thank you for taking the time to share such a detailed experience. Our team truly appreciates your kind words and is glad we were able to support you during a difficult time. We’re grateful you recognized the care, communication, and ongoing support from our office. Thank you again for your feedback and for your recommendation. - Lisa"
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Jake Godec

March 13, 2026

5  out of  5
rating by Jake Godec
"Made the process painless and very quick, also saved my hundreds a month. If I could give her 10 stars I would. Highly recommend"
We responded:
"Jake, Thank you for sharing your experience. Our team is glad the process was quick and easy to navigate, and we appreciate you taking the time to leave a review and recommendation. - Lisa"
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Vincenzo Kortstam

March 11, 2026

5  out of  5
rating by Vincenzo Kortstam
"Reliable, fast and easy service."
We responded:
"Vincenzo, Thank you for your feedback. We appreciate you taking a moment to share your experience and are glad everything was smooth and straightforward for you. - Lisa"
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Frankie DeVite

March 6, 2026

5  out of  5
rating by Frankie DeVite
"Lisa was very kind and helped me right at closing hours thanks again ☺️"
We responded:
"Frankie, Thank you for sharing your feedback. We appreciate the recognition, and our team is glad we were able to assist you. We appreciate you taking the time to leave a review. - Lisa "
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Denice Taylor

February 21, 2026

5  out of  5
rating by Denice Taylor
"Lisa McCoy explained everything about our current insurance and gave us options for changes if we need them. Both Lisa and Sherry were so kind. I’m so glad we made the choice to have insurance thru them."
We responded:
"Denice, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lisa"
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Jon Reynolds

February 20, 2026

5  out of  5
rating by Jon Reynolds
"I really appreciate all the help and info from agent Lisa! A+++"
We responded:
"Jon, thank you for the positive feedback! We appreciate it. - Lisa"
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Zachary Duncan

February 19, 2026

5  out of  5
rating by Zachary Duncan
"Great insurance for great prices. Not only are they always available for in depth questions but they are one of the few insurance agencies that still offer partial and full tort. I highly recommend them to anyone!"
We responded:
"Zachary, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Lisa"
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Bigheart521

February 17, 2026

5  out of  5
rating by Bigheart521
"Thank you Kailee for your help with my ID Card."
We responded:
"I am so glad Kailee was able to help! Thank you for leaving a positive review and don't hesitate to reach out if you need further assistance! - Lisa"
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Patricia Kienast

February 12, 2026

5  out of  5
rating by Patricia Kienast
"Lisa and Sherry and staff are always ready yo help me with updates, questions and payment reminders that keep my policy secure!! Thank you State Farm"
We responded:
"Patricia, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Lisa "
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Matthew Howard

February 10, 2026

5  out of  5
rating by Matthew Howard
"Lisa is the best! Always super helpful."
We responded:
"Matthew, Thank you for your feedback! We're glad the team was able to assist you and appreciate you sharing your thoughts. - Lisa"
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J B

February 3, 2026

5  out of  5
rating by J B
"This office has always done a great job and will exceed your expectations."
We responded:
"J, We appreciate your feedback and are happy to hear about your experience with our team. Thank you for choosing our office. - Lisa"
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Heidi Masters

January 28, 2026

5  out of  5
rating by Heidi Masters
"Dealt with Sherri for home owner and auto quotes. She was able to answer all my questions and got me the coverage needed."
We responded:
"Heidi, Thank you for your review! We're glad Sherri could answer your questions and provide support through the process. We appreciate you sharing your feedback. - Lisa"
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Deb

January 26, 2026

5  out of  5
rating by Deb
"We have our auto and homeowner's insurance with this office. These ladies provide outstanding customer service. They are very knowledgeable and provide prompt, courteous service."
We responded:
"Deb, Thank you for your kind words! We're thrilled to hear our team provided you with knowledgeable and prompt service. We truly appreciate your business! - Lisa"
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Gary

January 19, 2026

5  out of  5
rating by Gary
"I was looking to get quotes to move my homeowners and auto insurance. I walked into Lisa’s office blindly. We sat down and she went over everything with me. She is very knowledgeable and easy to work with. She explained things in an easy way to understand. She explained discounts that I never knew were available to me. Very laid-back and stress-free experience. I highly recommend Lisa!"
We responded:
"Gary, Thank you for sharing your experience! Your feedback means a lot. - Lisa"
Profile photo of Lindsay Dew

Lindsay Dew

January 19, 2026

5  out of  5
rating by Lindsay Dew
"We recently switched our auto and homeowners insurance to work with Lisa, and we couldn’t be more thankful that we did. She helped us save over half on our monthly auto insurance payments and also lowered our homeowners insurance, which was such a blessing for our family. We had been with the same insurance company for about eight years, so making a change felt a bit overwhelming at first, but she made the entire process smooth, straightforward, and easy to understand. She took the time to explain our options and never made us feel rushed or pressured. We truly appreciate her time, effort, and care, and we look forward to working with her for many years to come."
We responded:
"Lindsay, Thank you for the feedback! We appreciate it and are happy you felt supported every step of the way. - Lisa"